A batch of hundreds of tons of magnesia alumina spinel bricks has been officially shipped to Syria after passing SGS testing. This is the third time this Syrian cement giant has chosen Kerui. Kerui’s strong partnership with this Syrian customer is based on its superior product quality, professional customization capabilities, and dedicated service. Let’s know more details about this project.
Project Details of Magnesia Alumina Spinel Brick to Syria
This customer has a large cement plant in Syria and has very stringent requirements for refractory materials. Previously, the insulation and refractory supply chain was dominated by European suppliers. In 2021, the customer began working with Kerui for the first time. Upon receiving the goods, they expressed high praise for our quality. According to our business manager, the customer clearly stated that our products are on par with and even superior to those from their previous European supplier. Kerui pricing structure offers significant cost savings for the Syrian cement factory.
Syrian Customers Visit KERUI Factory
To ensure complete safety, the client dispatched a technical team to visit the KERUI factory. During the visit, the client expressed high praise for Kerui’s large-scale production lines, high levels of automation, and stringent quality control procedures (compliant with ISO and SGS international standards). This visit allowed the client to witness our quality assurance system firsthand, ultimately leading them to decide to entrust Kerui with all future refractory brick projects.
Feedback of Syrian Customers about KERUI Refractory
The consistent professionalism earned the customer’s high praise. In their feedback, the client stated, “The Kerui team is extremely professional. Regardless of our needs, they always provide timely and accurate responses and support. This is exactly the kind of partner we’ve been looking for.”
Conclusion
The Kerui project manager emphasized, “From providing the optimal loading and transportation solutions based on our experience to communicating every detail during order fulfillment, our goal is always to provide our customers with peace of mind and peace of mind.”
As a modern refractory company integrating R&D, production, sales, and technical services, Kerui Refractory boasts advanced production lines and a comprehensive quality management system. Its products have received numerous international certifications, including ISO and SGS. With operations spanning numerous countries and regions worldwide, Kerui provides customers with high-performance, customized refractory solutions, particularly in the cement, metallurgy, and glass industries.